Support
Support for rollout, training, and weekly administration.
GraceHub support focuses on getting teams into a working rhythm across people, care, events, giving, and reporting.
Rollout help
Sales and support can help map current workflows and plan the move into GraceHub.
Training focus
Training centres on everyday admin work: adding members, publishing events, tracking care, reviewing giving, and using dashboard recommendations.
Product feedback
Church workflow feedback is used to prioritise the next practical improvements.
Contact us directly
General support: info@aisoft.co.za · Privacy and data requests: privacy@grace-hub.co.za · Child safety concerns: safety@grace-hub.co.za. We answer support within one business day and privacy requests within 30 days.
App users
Using the GraceHub member app? Settings inside the app links to the same support address, to the privacy policy and terms, and to account deletion. You can also delete your account from grace-hub.co.za/delete-account.